Data Policy

 
Compliance

Inateus LTD ("Inateus.com", "we", "us", "our") is committed to respecting privacy and data protection compliance.

This data policy ("Data Policy"), outlines how and why we collect, store, use, transfer, and disclose your personal data (referred to as personal information in this Data Policy). It also explains how you can access and correct your personal information and details the use of cookies on our Site. For clarity, "personal data" or "personal information" means information that specifically identifies an individual (such as name, address, photo, telephone number, mobile number, email address, birthday, office location, professional and personal interests, company name, title, department, and spoken languages) or information about that individual that is directly linked to personally identifiable information. "Site" refers to https://www.inateus.com/ and all its subpages and subdomains, as well as any additional website domains as determined by Inateus.com from time to time. "User," "you," and "your" collectively refer to the person, company, or organization that has visited or is using the Site. A user may be a visitor of Inateus.com or an Account holder. "Account" means the account that users may create through the Site.

For data processing and control purposes, the relevant legal entity is Inateus.com. Our contact email for any communications regarding your personal data is contact@inateus.com (please include "personal data" in the email subject).
 

GDPR

If you are a resident of the European Union, you are protected by, and enjoy additional rights under, the European Union’s General Data Protection Regulation 2016/679, also known as GDPR.


Changes to Data Policy

We may update our Data Policy from time to time at our sole discretion. While we will make reasonable efforts to notify you of any amendments to this Data Policy, prior notification of such changes is not required. We encourage you to regularly review our Site for any updates to our Data Policy.

Your continued use of our Site, services, requests for our assistance, or provision of further personal information to us (directly or through an authorized person) after any changes to this Data Policy will signify your acceptance of those changes.
 

What Data Do We Collect?

Like most website operators, we collect non-personally-identifying information typically made available by web browsers and servers, such as browser type, language preference, referring site, and the date and time of each visitor request.

We gather this non-personally identifying information to better understand how our visitors use our Site. This information also helps us troubleshoot problems, analyze our resources, and improve our services and/or products. There is nothing in this type of information that could enable anyone to identify who you are.

Additionally, we collect potentially personal information, including:
 
  • Your name
  • Your contact information, including your email address
  • Your demographic information, including preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Internet Protocol ("IP") addresses
  • Cookies (For the complete list of cookies we collect, see the "List of cookies we collect" section)
 

How Do We Collect Personal Data?

We collect personal information through various methods, including:
 
  • Direct Interactions: When you or a third party contact us independently of our Site, such as by email, phone, or in person.
  • Site Interactions: When you visit and interact with our Site and related software, including any mobile applications.
  • Transactions: When you engage in transactions with us.
  • Account Registration: When you sign up for an Account with Inateus.com or become a part of the Inateus.com affiliate program.
  • Cookies and Technologies: Through cookies and other technologies that allow us to enhance your experience on our Site.
  • Contact Forms and Newsletters: When you contact us via our Site or sign up for our newsletter/mailing list.
We collect personal information only to the extent necessary or appropriate for fulfilling the purpose of your interaction with us. We do not disclose personal information other than as described in this Data Policy.
 

User Consent and Third-Party Information

You may refuse to supply personal information, but this may prevent you from engaging in certain Site-related activities, and we may not be able to provide our services, products, or assistance to you.

If you provide us with personal information about another person, you must first obtain their consent to do so and inform them that their information will be handled according to this Data Policy. By providing us with information about any third party, you warrant that you have all necessary consents and permissions and can provide proof if requested.
 

Sharing Personal Information

We will not sell, distribute, or lend access to your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties if you have given us permission to do so.
 

Changing Your Preferences

If you have previously given us permission to use your personal information for direct marketing purposes, you may change your mind at any time by writing to us at contact@inateus.com.
 

Consent

This Data Policy applies to the Site you are currently viewing. By clicking on the "Accept" button or accessing or using the Site, you acknowledge that you have read, understood, and unconditionally agree to this Data Policy and any other agreements that apply to you as a Inateus.com Account holder or user, as amended from time to time. If you do not agree, you must stop using or accessing the Site immediately.

If you are using the Site on behalf of a third party, including but not limited to a business entity, you warrant that you are authorized to bind that third party to this Data Policy. By clicking on the "Accept" button or accessing or using the Site, you also consent to your personal information being collected, used, and disclosed as set out in this Data Policy.

This Data Policy should be read in conjunction with our  Terms and Conditions.

You also consent to us posting and using any photographs, content, and/or personal information you upload to our Site or have otherwise provided consent to publish. This may include usage on our Site, blog, marketing materials, or social media channels, for the purpose of providing information about our services and products, marketing our services and products, or for our other functions and activities.
 

Purpose

We collect your personal information to allow you to benefit from our Site, services, and products. Subject to this Data Policy, we may use your personal information for the following purposes:
 
  • To fulfill our obligations and provide you with the agreed services and/or products
  • To establish, maintain, and manage your Account
  • To send you service, product, or promotional communications and marketing material relevant to you
  • To promote and market our services, products, and Site, as well as those of third parties (including any social media pages maintained or operated by us such as Facebook, Instagram, Snapchat, Twitter, YouTube)
  • To notify you about changes to our services and/or products
  • For quality assurance and training
  • To improve our products and services, including site customization
  • To verify your identity or location and make security checks in relation to a purchase
  • To access third-party development platforms or add-on keys
  • For market research and analysis
  • To promote and market our services and/or products via social media platforms maintained or operated by us (such as Facebook, Instagram, Snapchat, Twitter, YouTube, Twitch, and Mixer)
  • For internal record-keeping
  • To facilitate any other purpose i dentified to you at the time of collecting your personal information or as reasonably contemplated by this Data Policy and our Terms and Conditions.
 

Disclosure of Your Personal Information

We may share your personal information with other entities or individuals for the purposes outlined in this Data Policy, including but not limited to:
 
  • Our employees, trusted third parties, and other collaborators who assist in providing services and/or products to you
  • Third-party service providers, such as IT service providers, data storage, web hosting and server providers, debt collectors, payment processors, and insurers, to enable them to provide their services
  • Any third-party partners or entities with whom we have a commercial relationship
  • Any related entities of ours
  • Prospective buyers or sellers of our business or assets
  • Any relevant or applicable regulator or third party for the purposes of legislative or contractual compliance and/or reporting, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, those of third parties, or the public at large
  • Other entities or individuals, provided you have given your consent
 

Accessing Your Personal Data

To the extent required by law, you have the right to review, edit, correct, or delete any personal information you have submitted to us.

Upon request, we will provide you with:
 
  • Personal Data: Information about the personal data we hold about you.
  • Usage Information: Details about how your personal data has been used or disclosed by us over the past year.
If you are under EU law protection (including all EU residents), you may be entitled to additional rights.
We may withhold your personal data or related information if providing it could:
 
  • Threaten the safety or physical or mental health of another individual.
  • Cause immediate or significant harm to your own safety, physical or mental health.
  • Reveal personal data about another individual.
  • Disclose the identity of someone who provided personal data about another individual without their consent.
  • Be contrary to national interests.
To access the personal information we hold about you, please contact us at contact@inateus.com. We will respond to your request within a reasonable time frame. If we deny your request, we will explain the reasons at that time.

While we do not charge for access requests, we may impose a reasonable fee if:
 
  • Extensive time is required to gather and prepare the information.
  • You request photocopies of your files.
We will inform you of any applicable fees when you make your request.
 

Correcting and Updating Your Personal Information

If you need to update or correct any personal information we hold about you, or if you believe that the information is inaccurate, incomplete, or outdated, please contact us at contact@inateus.com. as soon as possible.

We will process your request for changes as promptly as we can and will send the corrected personal data to any other organizations to which it was disclosed during the past year. This will be done unless the other organization no longer requires the corrected information for legal or business purposes, or you agree that we do not need to resend the corrected information.
 

Accuracy

We take reasonable measures to ensure that the personal information we maintain about you is accurate, complete, and up-to-date. However, we largely depend on you to inform us of any changes. By accepting this Data Policy, you agree to make every effort to provide us with timely updates and corrections to your personal data.
 

Retention of Personal Data

We will make every effort to stop retaining documents containing personal data, or to remove any means by which the data can be linked to specific individuals, as soon as it is reasonable to assume that the purpose for which the data was collected is no longer being served or if retention is no longer necessary for legal or business purposes.

We securely store all client information for the duration of your use of Inateus.com and for up to five years thereafter. This retention period ensures compliance with legal requirements and allows us to address any disputes related to transaction history.

 

Security

We implement reasonable measures to ensure that your personal information is handled securely and to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
To protect against unauthorized access or disclosure, we have established appropriate physical, electronic, and managerial procedures. While we strive to maintain a secure environment and limit access to legitimate users, we cannot guarantee complete security. As allowed by applicable law, we disclaim any liability for unauthorized access to your personal information.

If you become aware of any unauthorized use of your Account or any other security breach, please contact us immediately at contact@inateus.com.
 

Cookies

A cookie is a small file that requests permission to be placed on your computer's hard drive. Once you agree, the file is added and helps analyze web traffic or informs you when you visit a particular site. Cookies enable web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use cookies to:
 
  • Analyze Traffic: We use traffic log cookies to identify which pages are being used. This data helps us analyze web traffic and improve our Site to better meet customer needs. The data collected is used solely for statistical purposes and is removed from the system afterward.
  • Enhance User Experience: Cookies help us provide a better website experience by monitoring which pages you find useful and which you do not. A cookie does not give us access to your computer or any information beyond what you choose to share with us. You can choose to accept or decline cookies. While many web browsers accept cookies by default, you can usually adjust your browser settings to refuse cookies. Note that this may limit your ability to fully utilize the Site and its services.
 
We use the following types of cookies:
 
  • Strictly Necessary Cookies: Essential for the operation of our Site. Examples include cookies that allow you to log into secure areas, use a shopping cart, or access e-billing services.
  • Analytical/Performance Cookies: These cookies help us recognize and count the number of visitors and observe how visitors navigate our Site. This information allows us to improve the Site’s functionality and ensure users find what they are looking for.
  • Functionality Cookies: Used to recognize you when you return to our Site, allowing us to personalize content for you, greet you by name, and remember your preferences (such as language or region).
  • Targeting Cookies: These cookies record your visit to our Site, the pages you have viewed, and the links you have followed. We use this information to make the Site and its advertisements more relevant to your interests. This information may also be shared with third parties for this purpose.
Please be aware that third parties, such as advertising networks and web traffic analysis services, may also use cookies over which we have no control. These cookies are typically analytical/performance or targeting cookies.

If you prefer not to have cookies placed on your computer, you should configure your browser to refuse cookies before using our Site. However, this may affect the functionality of certain features on our Site.
 

Business Transfer

In the event that we, or substantially all of our assets, are acquired by a third party, or if we go out of business or enter bankruptcy, your user information will be considered one of the assets transferred or acquired. You acknowledge and agree that if such a transfer occurs, the acquiring party may continue to use your personal information in accordance with this Data Policy.
 

Use of Personal Information for Direct Marketing

Occasionally, we may use the personal information we collect to identify services or products that may be of interest to you. We may contact you to inform you about these services or products, introduce new features, solicit feedback, or keep you updated on our offerings.

Our direct marketing typically involves sending electronic communications such as marketing emails. When we use your personal information for marketing purposes via email, SMS, MMS, or other electronic means, we do so with your explicit or implied consent. Every marketing message we send will include an option to unsubscribe or opt out of future communications.

If you wish to withdraw your consent for receiving marketing communications, please contact us at contact@inateus.com. to request removal from our marketing list.
 

Links to Third-Party Websites

Our Site may include links to third-party websites. If you choose to click on these links, you do so at your own risk and are subject to the data policies and terms of use of those third-party sites.

We have no control over and are not responsible or liable for the content, privacy practices, or terms of those external websites, or any information you provide to them. We recommend that you review the data policies of any third-party sites you visit to understand how they handle your personal information.
 

Data Complaints

If you believe that your data rights have been violated or if you have any concerns about our Data Policy, please contact us at contact@inateus.com. We take all inquiries and complaints seriously and will address them as promptly as possible.